SELLING SKILLS

Today we will talk about selling skill.

first we will define the process of selling:

Selling is first and foremost a transaction between the seller and the prospective buyer or buyers where money is exchange for goods or services.

second we will define selling skills:

the selling skills are what buyers indicated were the top factors that separated sales winners from second place finishers.sellers who put these skills to use will be most likely to be professional sellers.

There are ten essential selling skills you should know it:
1-EDUCATE PROSPECTS WITH NEW IDEAS AND PERSPECTIVES
you should know that buyers like sellers who bring value to the table,so you don't need to just sell you need to expand buyers horizon and give them new ideas that can change their thinking.
2-COLLABORATE WITH PROSPECTS
buyers want to be part of the solution.you need to work with buyers to develop solutions that achieve mutual goals.
3-DEMONSTRATE POTENTIAL RETURN ON INVESTMENT
you need to paint a clear persuasive and believable picture of the results an investment will yield.
4-LISTEN TO PROSPECTS
like most sellers you already listen to buyers.however you need to do a better job of actively listening by asking engaging questions and following up in ways that demonstrate your understanding .
5-UNDERSTAND PROSPECTS` NEEDS
even though buyers today are sophisticated and often good at diagnosing their own needs,you need to demonstrate that you <gets it > when it comes to their goal,pains,and desires.
6-CRAFT A COMPELLING SOLUTION 
Buyers need to be convinced . you need to show buyers how your solution will help them achieve their desired outcomes.
7-HELP PROSPECTS AVOID OBSTACLES
you need to be honest with buyers about the pitfalls that can occur both before and after they buy.
8-ACCURATELY DEPICT PURCHASING PROCESS
you need to set and meet expectations to build trust with buyers.
9-CONNECT WITH PROSPECTS PERSONALLY
You need to make personal connections with buyers to maintain and strengthen your business relationships.
10-DIFFERENTIATE BASED ON VALUE
you need to provide maximum value compared to your competitors .maximum value does not mean lowest price, value is in the eye of the buyers and often comes in the form of in sights and expertise you and your company can provide.
  
these were the essential selling skills and we will talk next time about advanced selling skills. 

PRESENTATION SKILLS AND HOW TO IMPROVE IT ?

In the first I would like to define the meaning of presentation and presentation skills.

Presentation:

presentation is the process of presenting a topic to an audience.

Presentation skills:

the set of techniques and skills required to present oral information to other in a successful way.

many people fear from speaking in public and this is normal don't wory .many amazing presenters are horribly nervous before they begin their public speaking.

to  improve your presentation skills you must be relax ,have confidence in what you are saying ,and follow some tricks to connect with your audience.

to improve your presentation skills you must prepare and prepare your presentation very well because preparing  is 90% of success .

you should make a plan for time limit because you have a certain time for you presentation .whatever your time limit is ,you should make your presentation in this time and you don't  spend your time talking too fast to try to hit every point.

to improve your presentation skills you should arrive early to feel comfortable in the space where you will be presenting .

arrive early is very important also to check your tools like sound system,projector,etc.

to improve your presentation skills you should practice,practice,practice and this is the best thing you can do to improve your presentation skills.you  can practice it in front of the mirror ,practice it in front of your close friends or your family .

  

NEGOTIATION SKILLS

Negotiation Skill is one from the most important skills for sales man.

Meaning of Negotiation: 

Negotiation is a discussion among individuals each one trying to present his best idea to come to a conclusion benefiting all.

OR

Negotiation is a dialogue between two or more people or parties intended to reach a mutually beneficial outcome resolve points of difference to gain advantage for an individual or collective.

stages of Negotiation process:

1-preparing

preparing is 90% of success so you Must know what you want and understand the needs.

You should know your priorities (identify your boundaries ,know how you will get there,count your resources ,develop your concession strategy).

you should understand the person who will make Negotiation with you.then you can set up for meeting and select time and place carefully.

2- Opening: 

In this stage you will identify your need with the other party.

3- Argue:

The arguments may be gentle and polite, so it all depends on the situation the negotiation is taking place(the stage of exchange views ) .

4-Explore:

seek understanding and possibility.

in this stage both sides have established what they want, and now they can both move forward to reach an agreement.

5-Signal:

Signaling in Negotiation is when both parties let it be know that they are ready to move forward with their position.

 6- Package:

Negotiation has not yet finalized in this  stage and both parties may still be determining and dealing with various solutions.

7-Close:

Reach to the final agreement.

8-Sustaining:

In this stage we should be sure what is agreed happens.

In sustaining your agreement you ensure that the commitment stays closed and each party adheres to what they promised.

these are Negotiation stages in a very simple  way.

IMPORTANCE OF TIME MANAGEMENT FOR SALES MAN

Today we will talk about time management and its importance for sales man.

First we should know the meaning of time management:

The time management refers to managing time effectively so that  the right time is allocated to the right activity.

Effective time management allow individuals to assign specific time slots to activities as per their importance.

Time management refers to making the best use of time as is always limited.

Second What is the importance of time management for sales man? 

time management is very important for sales man because if you are skillful in time management you will be more successful in your career.

Time management is the key to success  .it allows you to take control of your  life rather than following the follow of others.as you accomplish more each day make more sound decisions and feel more control,people notice leaders in your business will come to you when they need to get things done. and that increased exposure helps put you in line for advancement opportunities.

Time is limited there are only 24 hours in a day that applies to you ,and to your coworker who only seems able to do half the amount of work you do .but it also applies to former coworker who consistently accomplishes more than you,and was promoted as a results. if you  want to rise through the ranks you have to acknowledge the importance of  finding a way to manage this limited resource.

Third How to manage your time?

to manage your time you must put your tasks according its importance.

1-Emergencies and Crises you put it as Urgent and Important

2-Long -Term Goals you put it as Not Urgent but Important

3-Interruption you put it as Urgent but not Important

4-Distractions you put it as Not Urgent and Not Important.

TIME MANAGEMENT IS A GREAT TOPIC WE SHOULD READ MORE AND MORE ABOUT IT.

Business plan

Today we will talk about business plan

MEANING OF BUSINESS PLAN

  A document  that summarizes the operational and financial objectives of a business and contains the detailed plans and budgets showing how the objectives are to be realized. It is the road map to the success of your 

business. 

HOW TO PREPARE BUSINESS PLAN?

preparing and developing a business plan is an interactive one that involves every functional area of a company. Successful business plans are usually the result of team effort, in which all employees provide input based on their special areas of expertise and technical skill. Business owners and managers provide overall support for the planning process as well as general guidelines and feedback on the plan as it is being developed

WHAT IS THE IMPORTANCE OF BUSINESS   PLAN?

Business plane is very important for any successful project 

business plan allows you to communicate your vision to others and  help you to meet your goals. It will include thorough market research and detailed information about your marketing strategies, target audience, staff, obstacles and goals.

so business plan  is very important and there are many types of Business plan  and you should select one which is match with your project .

MEANING OF GOALS AND OJECTIVES

Today we will talk about the meaning and difference between Goals and Objectives.

Its often hard to know the difference between goals and objectives . in fact, we often use the two terms interchangeably. But knowing the difference can help us to use both in a constructive way, to get us from where we are to where we want to go.

Goals tend to change your mind set  by changing your focus. And as your focus changes, it takes your thinking with it. 

Objectives define strategies or implementation

steps to attain the identified goals. Unlike goals,

objectives are specific, measurable, and have a

defined completion date. They are more specific

and outline the “who, what, when, where, and

how” of reaching the goals.

Some management academics would say that the difference between goals and objectives is that a goal is a description of a destination, and an objective is a measure of the progress that is needed to get to the destination.

Why understanding and determining Goals and Objectives are Important ?

Goals without objectives can never be achieved while objectives without goals will never get you to where you want to be. Indeed the two concepts are related and yet separate. Using both can enable you (or the organization) to be and do what you want to do.

A common way of describing goals and objectives is to say that :

Goals are broad Objectives are narrow.

Goals are general intentions Objectives are precise.

Goals are intangible Objectives are tangible.

Goals are abstract Objectives are concrete.

Goals are generally difficult to measure Objectives are measurable.

so we should determine our goals and objectives very 

well to achieve what we want  .

MEDICAL MANAGEMENT

Today we will talk about management and its role in medical systems

I mean by medical system almost (hospitals,clinics).

In the past managers were not used in medical systems . Doctors generally worked as independent entities, running their practices as they deemed best.

every medical office, urgent care clinic, hospital, nursing facility, and home care agency has at least one employee devoted to practice management. The function of the medical practice manager is simple: to maximize the quality of patient care by creating an efficient and cost-effective atmosphere. While that may not sound too difficult, the reality is quite different. Practice management is a challenging career full of unique problems and obstacles. That said, it is also a highly rewarding career. People working in the field have the satisfaction of knowing their daily job contributes to the health and well-being of others. Additionally, it is a job with a competitive salary and great benefits.

WHY MEDICAL SYSTEMS NEED MANAGEMENT?

Today’s medical field is extremely complex and constantly growing and advancing. All medical practices need effective practice management techniques, and medical practice management software is a helpful tool for professionals to handle daily operations. The software helps facilities manage the business aspects and related tasks. Many people may ask what are the important components of medical practice management software? While specific systems vary, most software enables users to schedule appointments, document patient information, create reports, and complete billing duties.

WHAT IS THE QUALIFICATIONS TO GET JOB IN MEDICAL MANAGEMENT?

 To take on a job in medical management, it is important to have the right training and skills. Medical organizations require at least a bachelor’s degree in a related field and many also demand completion of a master’s degree. Most offices also prefer candidates with experience working in the medical field, as it ensures the person has a working knowledge of medical terminology and an understanding of how medical offices operate.

MEDICAL MARKETING AND TOURISM

Today we will talk about the importance of medical services  and how medical services can attract people and make people travel abroad to receive it.

there are famous words called (Medical Tourism).

 Meaning of Medical Tourism

Medical tourism is the travel of people to a place other than where they normally reside for the purpose of obtaining medical treatment in that country.

There are 4 countries have high potentiality in Medical Tourism first of these countries is India then Thailand then USA and Germany.

Today We will Talk about Germany:

The German healthcare system has an excellent reputation internationally. It is renowned for providing high-quality diagnosis, preventive medicines, treatment and rehabilitation.

 Each year, thousands of people from all over the world attend hospitals and clinics in Germany to receive the best possible standard of medical treatment. You too can gain access to German healthcare.

Germany has a high standard of living, and this is reflected in the country's excellent healthcare system. 

More foreign patients opting for Berlin

From check-ups to heart or knee surgeries, more and more visitors to Berlin are coming to the German capital to take care of their health. The international patients come primarily from the Russian- and Arabic-speaking countries. Especially popular are the departments of oncology, neurosurgery and cardiology, but patients are coming for preventative visits as well. These medical tourists usually stay in the deluxe suites at the hospitals or receive outpatient treatment and stay in nearby hotels. While regular visitors to Berlin spend an average of 2.3 days in the city, visitors coming here for health treatments tend to stay for 10–14 days.

the German healthcare system comprises of high-standard medical facilities that are staffed with highly trained professionals. These facilities stimulate medical tourism in Germany offering to medical tourists access to the most advanced treatment options, low waiting periods, cost effective services .

So medical Services are very useful for countries to get tourism.

IMPORTANCE OF COMMUNICATION SKILLS IN BUSINESS

 After knowing the meaning ,characteristics,functions and forms of communication

Today we will talk about the importance of communication skills and its role to build good business.

communication skills are important in any business environment and in many situations such as meetings or negotiations. Some professions, however, require a bit more proficiency in communication skills.

communication skills are important for the following reasons :

1-Builds an effective team

If open communication within a workplace is encouraged, a more cohesive and effective team will emerge. Good communication within a team also tends to boost employee morale. When employees feel that they are well informed of the company’s direction and vision, they will feel more secure within their role. Regular internal communication can also lead to an improved Work  ethic if staff are reminded of achievements and feel that they are working towards a common goal. 

2-Contributes to growth of the company

A lack of communication can lead to the collapse of any organization. Whilst that is a bold statement – without proper marketing collateral and communication internally and externally, most organizations will struggle to survive. Communication can also lead to productivity and helps to avoid unnecessary delays in the implementation of policies

3-Managing employees

When managers are effective communicators, they are more able to inform staff adequately of their responsibilities and what is expected from them. Good communication skills also helps managers to provide constructive feedback to their staff, build better relationships, and understand personal goals that staff may wish to work towards.

4-Builds and maintains relationships

Relationships are built and can be maintained by positive encounters with others. Communication will be key to this process – without effective skills, it will be difficult to   properly construct and foster productive relationships so for these  reasons communication skills are very important.

  

COMMUNICATION AND ITS FORMS

Verbal Communication

All forms of communication can be categorized as either verbal or nonverbal. Both verbal and nonverbal communication can be subdivided into either vocal or non-vocal. Verbal communication involves using speech to exchange information with others. We usually communicate verbally in face-to-face conversations such as; meetings, interviews, conferences, speeches,  e.t.c. Much of the communication that takes place between people is both verbal and non-verbal; that is, it is based on language and gestures.

Verbal communication of the vocal category includes spoken language, while non-vocal verbal communication involves written communication as well as communication .

Non-Verbal

Non-verbal communication is a type of communication that employs gestures and body language. The term "body language" is sometimes used to denote non-verbal communications. "Body Language" is the communication of personal feelings, emotions, attitudes, and thoughts through body-movements such as gestures, postures, facial expressions, touch, smell, walking styles and positions among others. These movements can be done either consciously or involuntarily; more often they ‘happen’ subconsciously, and are accompanied, or not accompanied, by words.

There are basically three elements in any face-to-face communication. These three elements account differently for the meaning of the message:

1- Words account for 7%

2- Tone of voice accounts for 38% and

3- Body language accounts for 55% of the message.

Non-verbal communication includes six things collected in (PEOPLE)  

(P)OSTURES & GESTURES

(E)YE CONTACT

(O)RIENTATION

(P)RESENTATION

(L)OOKS

(E)PRESSIONS OF EMOTION 

FUNCTION OF COMMUNICATION

Functions of communication

There are many functions of communication  . 

Here are some of the reasons why we must communicate.

1. To change in behavior

2. To influence others

3. To express our thoughts and emotions through words & actions.

4. It is a tool for controlling and motivating people.

5. It is a social and emotional process.

6. Communication for improving self-confidence

7. Entertain

8. Educate

9. Establish relationships

10. Inform

11. Solve problems

12. Make orders

13. Give directions

Characteristics of Communication

The characteristics of communication include:

1. Communication is a process: Communication is a 2 way process which involves; listening to others (Receiving) message Asserting/Expressing (Sending).

2. Communication is a dynamic: it is ever changing depending on the variables at play.

3. Communication is a complex a process.

4. Communication is a two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information but also create and share meaning.

5. Communication involves the sharing of information using a code.

6. Communication occurs between people and sometimes animals

7. Communication is irreversible: once one has communicated something it cannot be recalled back.

8. Communication is a system

9. Communication must have the elements of communication: Source, receiver, channel, message, noise, feedback.

10. Communication can be verbal/ non verbal or visual.

11. Communication can be accidental especially in non-verbal.

MEANING OF COMMUNICATION SKILLS

Today we will talk about communication skills in 4 posts

1-Meaning of Communication skills

2-Characteristics of Communication

3-Functions of communication

4-Forms of Communication

now lets star with Meaning of communication skills

Communication is a word derived from the Latin word communis or commūnicāre, which means ‘to make common’ or ‘to share

 Communication is the act of conveying intended meaning to another person through the use of mutually understood signs and language

 Communication is the art of transmitting information, ideas and attitudes from one person to another

Communication is the process of meaningful interaction among human beings. The basic steps of communication are: the forming of communicative intent, message composition, message encoding, and transmission of signal, reception of signal, message decoding and finally interpretation of the message by the recipient

Communication is simply the act of transferring information from one place to another. When you call or talk verbally to your friend, then you are said to be communicating with your friend 

LETS BE POSITIVE

 Today we will talk about the Definition and  importance of  positive thinking and its effects on health  

Definition of positive thinking

Positive thinking isn't the same as trying to gloss over the negative things in life or ignore your problems. Positive thinking    is approaching the challenges life throws at you with a positive attitude. Instead of getting negative and worrying about a challenge, positive thinking will help you approach that problem with the attitude of "how can I make the best of this situation?'

When you find yourself in a situation, your mind tends to "explain" it to you. It gives you the explanation of why something has happened, and the way you explain it indicates whether you are a negative or positive person.

Importance of positive thinking on health

Researchers continue to explore the effects of positive thinking and optimism on health. Health benefits that positive thinking may provide include:

Increased life span

Lower rates of depression

Lower levels of distress

Greater resistance to the common cold

Better psychological and physical well-being

Reduced risk of death from cardiovascular disease

It's unclear why people who engage in positive thinking experience these health benefits. One theory is that having a positive outlook enables you to cope better with stressful situations, which reduces the harmful health effects of stress on your body. It's also thought that positive and optimistic people tend to live healthier lifestyles they get more physical activity, follow a healthier diet, and don't smoke or drink alcohol so they are better.